To obtain warranty service please ship your unit in the original product box if possible to our repair center. Please be sure to send ONLY the gimbal (no batteries or accessories), if you no longer have your product box please wrap the gimbal in bubble wrap or similar padded packing material to ensure no damage during transport. Your RMA number is your original order number whether you purchased from us or a partner dealer such as Amazon. If you did not purchase directly from us, we do ask you please include a copy of your purchase invoice.
Please print and fill out the following warranty service form - be sure to include it inside the box!
Please send your gimbal in for warranty service to:
Attn: Repair Department
20810 Sockeye Pl
Bend, Oregon 97701
Please keep in mind all customers are responsible for shipping to us as we only take care of shipping back to you. If you have any questions on the return process please let us know!