EVO SS TimeLapse points selection requiring higher firmware

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Vincent

• November 29, 2017 19:47
• Edited

Hello, I'm trying to set up a motion timelapse on my brand new EVO SS, without success.

1. Power up the gimbal
2. Launch the EVO Gimbals app on my Android phone
3. Select Connect to Device
4. Switch to Video mode
5. Select Moving Time Lapse
6. Select first point...
7. Get error message: "need firmware above 1.60"

EVO Gimbals website seems to have only 1.50 or 1.51 firmwares available for download.

What should I do?

Thank you,

Vincent.

1

• Official comment

  

  Noemi

  • February 21, 2018 00:25

  Hi Guys,

   

  Thanks for your continued patience. We are working with our software team to get this APP glitch fixed and will be releasing a new update to resolve those issue. It is taking us longer than anticipated, but hope to have it out soon. 

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  Vincent

  • November 29, 2017 19:44

  After chatting with the customers support team at EVO gimbals, it seems that the EVO App V2 isn't quite yet fully compatible with all Android phones. They told me that a new version/release of the app should arrive by the end of December. Hopefully my problem will then be solved.

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  Vincent

  • January 11, 2018 22:27

  Hello EVO Gimbals support team! Any update on this topic?

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  David Healy

  • January 29, 2018 20:31

  I agree, just bought one of these great devices and wanted to use the timelapse functionality too and found the app still does the same thing. It's like the programmers are attempting to check a certain product to make sure it has the right firmware version, but may not be considering all the products that may already have the functionality.

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  Vincent

  • September 20, 2018 16:55

  Hi there. Just spoke with Noemi and she informed me that EVO is in the process of partnering with ZHIYUN for the software portion of their products (did I get that right?). Therefore, the EVO SS can be controlled by the ZY PLAY app from ZHIYUN in Google Play. Apparently this ZY PLAY app fixes some bugs they had in the EVO REMOTE app. I just downloaded the app from ZHIYUN and will try it out as soon as possible. Finger crossed.

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  Vincent

  • September 21, 2018 03:43
  • Edited

  Alright, it didn't work. The Zhiyun app (ZY Play) returns the same exact message when I try to set the motion time lapse second point: "firmware 1.60 at least". Disappointing.

  However, I just discovered that firmware 1.52 was released for the Evo SS on 8/18/2018, mine currently runs the 1.51. Still not the "1.60" as required but at that point I have no other solution so I will update.

  Now I must dig out my old windows computer since the calibration tool is apple or windows only (I'm Chromebook user). But that's another story...

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  Russell Jacobs

  • May 23, 2019 21:19

  Anyone have any luck with this? I've tried this with the ZY Play app but still get the "need firmware above version 1.60" error?

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